John Zinsser and Beth Fisher-Yoshida, Role of the Ombudsman
- Artist: AC4 Series
- Title: John Zinsser and Beth Fisher-Yoshida, Role of the Ombudsman
- Album: WKCR Late City Edition
- Length: 32:16 minutes (36.93 MB)
- Format: MP3 Stereo 22kHz 160Kbps (CBR)
January's installment of our series with the Advanced Consortium on Cooperation, Conflict, and Complexity (AC4) features John Zinsser, an instructor at the negotiation and confilct resolution masters program at Columbia University. Zinsser discusses his experience as an organizational ombudsman, a designated neutral and confidential mediator within organizations like hospitals, universities and corporations.